What is the Special Pick-up charge on my bill?

Special Pick-up charges are added to an account if an extra pick-up was requested or if the can was overfilled. If your trash or recycling can is repeatedly overfilled you may want to consider upgrading to a larger size can.

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1. How can I setup my utility account for automatic payments/autopay?
2. Can I make a utility bill payment over the phone?
3. Why is the owner's name listed on my account online?
4. How do I add or remove my name from a utility account if I purchased or sold my property?
5. Why is my water consumption so high?
6. What is a household's average water consumption?
7. What is the Special Pick-up charge on my bill?
8. How can I change the size of my trash or recycling can?