Title VI of the Civil Rights Act of 1964 requires that "no person in the United States shall, on the ground of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance."
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA") and Section 504 of the Rehabilitation Act of 1973, the City of Durango will not discriminate against qualified individuals with disabilities on the basis of disability in its facilities, services, programs, or activities.
A complaint regarding the provision of facilities, services, activities, programs or benefits by the City should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints will be made available for persons with disabilities upon request.
To file a complaint regarding a City of Durango service, program or activity, please complete a complaint form (PDF). If any person interested in filing complaint needs assistance, including interpretation or translation assistance, please contact the City's ADA Coordinator Monday – Friday, 7:30am – 4:30pm email the ADA Coordinator or by calling 970-375-5000, TTY/TDD (Colorado) at 711, via CAP phone (hearing impaired) at 970-375-5024, or voice at 800-659-3656. The complaint must be submitted by the complainant and/or his/her designee as soon as possible but no later than sixty (60) calendar days after the alleged violation to: