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Airport

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1. My bag did not arrive, what do I do?
2. What Fixed Base Operations (FBO) services are available?
3. What general aviation services does the Durango-La Plata County Airport (DRO) provide?
4. What hotels are near the Durango-La Plata County Airport?
5. What is the airport code for Durango-La Plata County Airport?
6. I left / lost something at the airport, who do I contact?
7. I want to advertise my business/company at the Airport, who do I contact?
8. What are my rights as a passenger?
9. Can I spend the night at the airport?
10. Does the Durango-La Plata County Airport offer tours?
11. Does the Durango-La Plata County Airport receive local tax dollars?
12. What can I bring with me on my flight?
13. What are the airport's security policies?
14. How early do I need to arrive for my flight?

Boards & Commissions

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1. How do I know if I was appointed to a board or commission?
2. What happens if I am not appointed?

City Clerk / Records Request

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1. I am looking for historic photos of Durango. How can I view them online?
2. How does the City decide how long to keep its records?

Finance - Utility Billing

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1. How can I setup my account for automatic payments/autopay?
2. Can I make a payment over the phone?
3. How do I add/remove my name from a utility account if I bought/sold my house?
4. Why is my usage so high?
5. What is the Special Pick-up charge on my bill?
6. Why is the owner's name listed on my account online?
7. How do I upgrade/downgrade the size of my trash can?
8. How can I check the balance of my utility account online?
9. What is the average water usage?

Garbage Collection & Recycling - Wildlife & Garbage

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1. What are the main provisions of the wildlife ordinance?
2. Why is this ordinance necessary?
3. When did these regulations come into effect?
4. What is the penalty for a wildlife trash disturbance?
5. Who do I call if I have more questions about this ordinance?
6. Who is impacted by these new regulations?
7. Do these regulations only apply to trash strewn by wildlife?
8. Are wildlife-resistant or wildlife-proof containers required in Durango?
9. Is there a cost associated with bear-proofing a commercial dumpster?
10. What should residents do if they don't have a garage or a place to store trash indoors?
11. How do I obtain a plastic, wildlife-resistant residential trash container?
12. How do I obtain an all-metal wildlife-proof dumpster?
13. Can I construct a wildlife-resistant enclosure for my trash can or dumpster?
14. What are some other noteworthy provisions of the Wildlife Ordinance?
15. What about my bird feeder?
16. What is the penalty for feeding wildlife?
17. Can I appeal to the city if I have received a notice of violation in error?
18. Can I call to report violations of this ordinance?
19. Who do I call if I have concerns about a potentially dangerous bear?
20. Where can I find more information about bears and other wildlife?

Human Resources

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1. Can I save my online application and come back to finish it later?
2. Can I submit a previous application for a current job opening?
3. Can I make additions or corrections to my application?
4. When will I hear back from someone regarding my application?
5. Is it okay if I don’t have an email address?
6. The information requested on the application is included on my resume, is it okay to answer “see resume” on the application?
7. I wasn’t able to attach my cover letter and/or resume to my online application, what should I do?
8. I don’t see any jobs listed, is there a problem with the website?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Parking

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1. Can I park in all City lots with my parking permit?

Payments

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1. What is an eCheck?

Pets in Durango

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1. Why is dog waste such a big deal?
2. How frequently do I need to license my dog?

Single Stream Recycling

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1. What is single stream recycling?
2. Why is the City of Durango moving to single stream recycling?
3. Do I need to sign up for the new program?
4. When do we start?
5. How much does it cost to recycle?
6. If I don’t sign up for the new program can I continue to recycle in my old bin?
7. What should I do with my old recycling bin?
8. Will we be able to recycle more plastic products?
9. Will I be able to recycle my yogurt containers?
10. How can I recycle my plastic bags?
11. What other products can I recycle in the single stream program?
12. Can I include glass in my single stream recycling container?
13. Can I still recycle glass?
14. Why is glass being collected separate from the single stream materials?
15. Why can some communities with single stream recycling programs include glass with the co-mingled material, but Durango cannot?
16. Should I put my recyclables in a bag before I place them in my single stream recycling container?
17. If I am a county resident, can I participate in the City's curbside recycling program?
18. If I am not a City resident, where can I recycle my products?
19. If I am not a City resident, will I have to pay to drop my recyclable products off at the Recycling Center?
20. If I am not a City resident, why do I have to pay to recycle my products at the Recycling Center?
21. Where does the City take the recyclable material that it collects?
22. Where can I get more information on the City’s Recycling Program?

Transportation

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1. Can I bring an inflatable tube on the trolley?
2. Can I bring my bike on the bus?

Utilities Department - Backflow Prevention

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1. What is a cross connection?
2. Why do such cross connections exist?
3. What is a Cross Connection Control Program?
4. What is backflow?
5. What is a backflow preventer?
6. Why would backflow need to be prevented?
7. How will a backflow preventer affect my plumbing system?
8. Why do backflow assemblies need to be tested periodically?
9. Will my water service be interrupted for backflow prevention assembly testing?
10. How much will it cost to have my backflow prevention assembly installed and tested?